For Tour Operators2 min read

Required Documentation: Uganda

The four documents Explola requires for operators based in Uganda — issued by the Uganda Tourism Board, URSB, and URA.

On this page (7 sections)

What's required to operate from Uganda

Uganda's tourism regulator is the Uganda Tourism Board (UTB). Business registration is handled by the Uganda Registration Services Bureau (URSB) and tax compliance by the Uganda Revenue Authority (URA).

1. UTB Tourism Operating License

Issued by: Uganda Tourism Board (UTB)

Status: Required

Your active Tourism Operating License from the UTB. The primary credential for operating in Uganda. Checked annually.

Uganda Tourism Board Operator License - Explola

2. URSB Certificate of Incorporation

Issued by: Uganda Registration Services Bureau (URSB)

Proves your company is legally registered in Uganda. One-time document unless company details change.

Status: Required

URTSB Certificate of incorporation - Explola

Sole proprietors

If you operate as a sole proprietor, URSB issues a Certificate of Registration — submit that in place of the Certificate of Incorporation. No separate shareholder document is required if you're the sole owner.

3. URA Taxpayer Document/ Certificate of Registration

Issued by: Uganda Revenue Authority (URA)

Your URA taxpayer document confirming you're registered with the revenue authority. Required for our compliance review.

Status: Required

URA Certificate of registration - Explola

4. Shareholder Information Document

Issued or filed with: Uganda Registration Services Bureau (URSB)

Status: Required

Submit only one of the following documents showing the company’s current shareholders and shareholding structure:

  • The most recent Form of Annual Return filed with URSB; or

  • For a newly incorporated company that has not yet filed an annual return, the URSB-filed Memorandum of Association or incorporation document listing the founding shareholders and their shareholdings.

If shares have been allotted or transferred since incorporation, also submit the relevant Return of Allotment or share-transfer documents filed with URSB.

These documents are used exclusively for our KYC review.

Renewals

The UTB Tourism Operating License renews annually. Explola sends reminders at 30, 7, and 0 days before expiry, with a 14-day grace period after to upload your renewal before Uganda tours are automatically unpublished.

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